PUBLIC CONTRACT for the provision of services as of 01.06.2024

This document is a public offer addressed to any natural person (hereinafter referred to as the Customer) to conclude a Public Contract for the provision of services on the terms set out in this document. The Contract is concluded between Sales Consult Group s.r.o., IČO: 28544943, registered in the Czech Republic (hereinafter referred to as the Contractor), and a natural person who accepted the offer in the manner specified in this Contract and fully joined it, accepting its essential terms.
1. Basic Terms Used in the Contract1.1. The terms and definitions used in this Contract have the following meanings:Public Contract – an agreement between the Contractor and the Customer for the provision of services under the conditions of the public offer, which are the same for all Customers upon acceptance of the offer (hereinafter – the Contract).Public Offer – an offer made by the Contractor to enter into a contract on the terms outlined in this document, in accordance with § 1732 of the Civil Code of the Czech Republic.Acceptance – the Customer’s full and unconditional acceptance of the terms of the offer by completing the registration form or paying for the Contractor’s services.Customer – a natural person who has accepted the public offer.Contractor – the legal entity Sales Consult Group s.r.o., providing services under this Contract.Tariff – the cost of a certain volume of services provided by the Contractor to the Customer for a specified period.1.2. If any terms or definitions are not specified in this section of the Contract, their interpretation is carried out in accordance with the legislation of the Czech Republic.
2. Acceptance of the Offer2.1. The Contract is considered concluded once the Contractor receives the Customer’s Acceptance. Acceptance is defined as either payment for the services or submission of the registration form on the Website.2.2. By accepting the Contract, the Customer confirms that they have fully read and agree with its terms.
3. Subject of the Contract3.1. The Contractor provides the Customer with access to information and services posted on the Website and/or Platform, and the Customer undertakes to pay for and use them under the terms of this Contract.3.2. A full description of the services and tariffs is published on the Website.3.3. The scope of services may vary depending on the selected tariff.
4. Cost of Services and Payment Procedure4.1. The current tariffs for the Contractor's services are published on the Website.4.2. Payment is made in non-cash form using the available payment tools specified on the Website.4.3. Payment options:4.3.1. Full prepayment for services;4.3.2. Deferred payment on terms agreed with the Contractor's partners;4.3.3. Payment of a deposit, with the remaining amount to be paid before the start of service delivery.4.4. If payment is overdue, the Contractor has the right to suspend the provision of services until the debt is fully settled.
5. Service Delivery Procedure5.1. Services are provided through access to materials and services on the Platform, including educational recordings and chats.5.2. Access is granted no later than 18:00 on the day the services commence. The service is considered fully provided from the moment access is granted.5.3. In case of lack of access, the Customer must notify the Contractor at .moc.liamg%407001stenzuK
6. Rights and Obligations of the Parties6.1. The Customer has the right to:Receive quality services.Request a refund under the conditions of this Contract.6.2. The Customer is obliged to:Pay for the services on time.Use the materials for personal purposes only.Comply with the laws of the Czech Republic and the terms of this Contract.6.3. The Contractor has the right to:Amend the Contract by notifying the Customer via the Website.Engage third parties to perform the services.Suspend service delivery in case of a breach of the Contract by the Customer.6.4. The Contractor is obliged to:Provide the services on time and in full.Ensure the confidentiality of the Customer’s data.
7. Refund Policy7.1. The Customer has the right to refuse the services within 5 calendar days from the start of the service by sending a request to .moc.liamg%407001stenzuK7.2. Refunds will be processed within 30 calendar days from the confirmation of the request.7.3. After 5 days, refunds will not be issued.
8. Liability of the Parties8.1. The Parties are responsible for the failure to comply with the terms of this Contract in accordance with the legislation of the Czech Republic.8.2. The Contractor is not responsible for the Customer’s expectations regarding the services provided.
9. Miscellaneous9.1. Disputes are resolved through negotiations. If unresolved, disputes are subject to resolution in court under the laws of the Czech Republic.9.2. The Contractor has the right to amend the Contract. The updated version comes into effect upon its publication on the Website.
Contractor Details:Sales Consult Group s.r.o.IČO: 28544943Česká Republika, Praha,Malkovského 593E-mail: moc.liamg%407001stenzuK